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We are here to address issues you might have encountered with the products you bought on our website. Returns only covers items that:

(i) has a defect or physical damage, or

(ii) was misrepresented by us in the listing i.e. we stated it to be in a different condition.

You have 7 days to ship back the item for a full refund provided you bring it back in its original packaging and the condition it was sold to you. Serial number of the items we sell are all recorded, to prevent fraud, so please to avoid being prosecuted only bring back items you bought from us.

- Replacements:

If a product is delivered damaged or defective, you must send us a high-quality image or video of the damage or defect in order for a replacement to be issued. 


Lost or Stolen Packages

For lost in transit or stolen packages, there's two options available to you. We can either refund you for the entire order  OR we will ship out a single replacement per order, free of charge -- it's completely up to you.

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